Evangelizing Usability at FEMA: Training Those Who Create Disaster-Related...
[Update 3/29/13 – This blog has been the basis for: Lebson, Cory. 2011. “The Critical Importance of Web Usability in Disasters: Agency-Wide Efforts to Promote Usability at FEMA (PDF).” International...
View ArticleCritical Importance of Usability at FEMA: Before, During and After a Disaster
[Update 3/29/13 – This blog has been the basis for: Lebson, Cory. 2011. “The Critical Importance of Web Usability in Disasters: Agency-Wide Efforts to Promote Usability at FEMA (PDF).” International...
View ArticleHow do you convince them to see the world through a different lens?
A friend asked me if I could take a quick look at a web interface that he was building. I reviewed the site and emailed him a few usability suggestions to consider. The suggestions basically focused on...
View ArticleUsability: What a Project Manager Needs to Know – Part 1
Update 3/29/13 This blog has been the basis for: A reprint on usability.gov (May 28, 2014) Lebson, Cory. 2012. “Making Usability a Priority: Advocating for the Value of User Research (PDF).“ Intercom...
View ArticleUsability: What a Project Manager Needs to Know – Part 2
Update 3/29/13 This blog has been the basis for: Lebson, Cory. 2012. “Making Usability a Priority: Advocating for the Value of User Research (PDF).“ Intercom Magazine. October 2012. Lebson, Cory....
View ArticleUser Experience as a moral imperative? We want you, we want UX, but we have...
A client hired Lebsontech for user experience related work, but partway through the process decided to use Lebsontech staff to address some other priorities that weren’t specifically user experience...
View ArticleIntercom Magazine – Making Usability a Priority: Advocating for the Value of...
As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me,...
View ArticleHow to create a culture of accessibility
I was recently asked by a UX colleague how he might be able to incorporate accessibility into his company’s organizational culture. Although he felt personally that accessibility was very important and...
View ArticleShould you do UX work in the Federal government when you don’t agree...
For much of my UX career, I’ve been pretty solidly tied to the Washington DC region. While I’ve never committed to any one specific industry, just given the amount of Federal UX work that has been...
View ArticleThink about more than just your users: Practice nice UX
As user experience professionals, we’re a passionate lot. We care deeply about the user – the customers that we design for. We look for meaning. We feel empathy, sometimes painfully so. But in our...
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